Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the services provided by Grayspace Media ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
Grayspace Media provides app development, AI solutions, audience development, and related digital services. Our services include but are not limited to:
- Mobile and web application development
- AI and machine learning integration
- UI/UX design services
- Audience development and growth strategies
- Technical consulting and advisory services
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information necessary for us to deliver services
- Respond to requests for feedback and approvals in a timely manner
- Ensure you have the rights to any content or materials you provide to us
- Pay all fees as outlined in your service agreement
- Comply with all applicable laws and regulations in your use of our deliverables
4. Intellectual Property
Upon full payment, clients receive ownership of all custom code, designs, and assets created specifically for their project, unless otherwise specified in the service agreement. We retain ownership of:
- Pre-existing tools, frameworks, and libraries we bring to the project
- General knowledge and expertise gained during the engagement
- Any reusable components or methodologies not specific to your project
5. Confidentiality
We treat all client information as confidential. We will not disclose your proprietary information to third parties without your consent, except as required by law. We expect clients to similarly protect any confidential information we share during the course of our engagement.
6. Payment Terms
Payment terms are specified in individual service agreements. Generally, we require an initial deposit before work begins, with remaining payments tied to project milestones. Late payments may result in project delays or suspension of services.
7. Limitation of Liability
To the maximum extent permitted by law, Grayspace Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the fees paid for the specific services giving rise to the claim.
8. Warranties and Disclaimers
We warrant that our services will be performed in a professional manner consistent with industry standards. We do not guarantee specific business outcomes such as revenue increases, user acquisition rates, or app store rankings. All services are provided "as is" without additional warranties unless explicitly stated in writing.
9. Termination
Either party may terminate the service relationship with written notice as specified in the service agreement. Upon termination, clients are responsible for payment of all work completed up to the termination date. We will provide all completed deliverables and assist with reasonable transition activities.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of San Francisco County, California.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Contact Information
If you have questions about these Terms of Service, please contact us at grayspacem@gmail.com.